Read this inspiring Fast Company blog post by Marcia Conner. She nails what I have been calling learnscaping.
Growing a culture of service is more like planting a garden than building a shed. A garden requires tending, whereas a shed is built once. A social learning culture requires design, training, guidance, leadership, monitoring and celebrating successes, large and small. People need to know where the organization is headed and why it matters. It’s not easy for people to make the shift from a culture where they fear they are not good enough and need to improve, to one where they feel safe enough to want to improve for the enjoyment of it. Some will think it impossible for a whole culture to shift from fear-based fixes to joy-based learning, from coercion to inspiration. Others have witnessed it and will cheer along.
As you’ve heard many times before, “it’s not about the technology.”
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