Comments on: The income statement isn’t

By: Conversation on the ROI of Learning — Informal Learning Blog

Conversation on the ROI of Learning — Informal Learning Blog — Tue, 16 Sep 2008 05:16:44 +0000

[...] ROI of Enterprise 2.0 Learning The Income Statement Isn’t Show Me the Money Intangibles Rule Godrey Parkin on Meaningful Metrics Beyond ROI Metrics Roundup [...]

By: Bruce Lewin

Bruce Lewin — Sun, 17 Feb 2008 11:09:40 +0000

I’m a big fan of anything that around intangibles that acknowledges their economic value and moves them up the list. That said, ROI on learning is difficult and for that matter, valuing any intangible is usually involves more than a taking a glug from the goodwill glass…

Here is an example that seeks to add to the mix. It looks at adding £ and $ to relationship intangibles (linking relationships and behaviour to the bottom line)

http://www.fourgroups.com/solutions/hr_strategy.html

By: 益学会 > OLDaily 中文版 » Blog Archive » 2008年1月31日：学校改革，blog，开放ID

益学会 > OLDaily 中文版 » Blog Archive » 2008年1月31日：学校改革，blog，开放ID — Tue, 05 Feb 2008 08:35:52 +0000

[...] Cross, Informal Learning Blog January 31, 2008 [原文链接] [Tags: Project Based Learning] [...]

By: intangibles, roi and social media at Left Behind Bottle Caps

intangibles, roi and social media at Left Behind Bottle Caps — Mon, 04 Feb 2008 15:02:00 +0000

[...] Beth Kanter has a great post entitled, Should You Quantify Love? Redux 2, that addresses a layer of this unique challenge. I am just back from Legal Services Corporation and a keynote on ROI and Nonprofits. Stephen Downes pointed to a post by Jay Cross called “The Income Statement It Isn’t” [...]

By: Beth Kanter

Beth Kanter — Fri, 01 Feb 2008 18:34:09 +0000

Jay,

I just gave a keynote at the Legal Services TIG Conference on ROI – called “Beyond Asking How Much Does It Cost”

http://legalservices.wikispaces.com/

I make the same arguments as you – I think.

By: Charles Jennings

Charles Jennings — Fri, 01 Feb 2008 07:12:27 +0000

Right on the money, Jay! Your comments align with the one of the findings in the IBM/ASTD ‘Value of Learning’ research carried out by Brenda Sugrue, Tony O’Driscoll and Mary Kay Vona a couple of years ago (which I think was played down a bit). It was this, if senior managers think the Larning operation is providing value to the organisation, then it is doing so …. Some metrics might help, but many L&D people get themselves tied up in ‘perfecting the irrelevant’ – trying to measure things that have no direct correlation with increased corporate value, or whose correlation is unproven at best and often tenuous.

Charles