Talking with people at KM World and DevLearn, as well as recent research into performance support, tell me that the similarities among knowledge management, eLearning, and performance support outweigh the differences. It may be time to mash them into an integrated approach to improving performance.
Friday I’ll be speaking at Corporate Learning: Trends and Innovations on the topic of Learning without a Foundation. I speak at 11:00 CST. It’s online; it’s free. George Siemens, Tony Karrer, Clark Quinn, Dave Snowden, Richard Straub, and other pals will also be making presentations. Join us.
More and more, I look at events as opportunities to float new ideas into the conversation and to engage fellow participants in shaping them into something useful. Here’s where my head is at on convergence of the knowledge disciplines. This is very much a draft: assembled late this afternoon. What do you think?
Here is a five-minute, narrated summary for your review and comment:
| ViewP.S. Cut on the audio!
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Hi Jay,
Indeed, we are thinking in parallel again (reference your comment on my post).
Well stated in your slides. I’m tracking 100%.
An additional challenge for all is to not have three separate future “systems” (people and technology) — although that would still be better than the de facto today that you outline in the first few slides — but closer to a single employee-centric future “system”. That is, your latter slides are ‘use cases’ or ‘views’ of the same thing, not separate things. And, unlike what some seem to believe (dream?), I don’t see the employee being able to create this future state fully on their own from bottom up.
From your travels, would you say it is still true that the majority of companies are working largely as silos for HR, Training, KM, and IT departments? To extent ‘yes’, this integrative future will be almost impossible to achieve until that changes, and all see and are working on behalf of the same future.
I’m registered for the virtual conference later this week and look forward to hearing more of your thoughts. And, yep, it has been a long time since we saw each other in person. When are you next going to be in Boston?
Ray
Me again. Doh! I wrote the above after only looking at the slides and not noticing the audio track…blame this on morning fog. Now after listening to audio I hear that the last slide (#9) is indeed the integrative picture that we both see…versus one of three futures.
My concern does remain that historical KM and historical L&D will work separately to try to achieve slides 7 and 8, and the employee is still left with something less than what slide 9 could and should fully be.
A partial enabler may be more conferences and other conversations that bring the historical disciplines into one tent versus down the road from each other like last week.
Ray
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